Testimonials

"MY WIFE AND I HAVE NOT RIDEN IN 27 YEARS AND THIS YEAR DECIDED WE AREN'T GOING TO JUST WATCH ALL THE BIKES GO BY AGAIN. AFTER SCOURING THE INTERNET FOR THE RIGHT BIKE I FOUND RONNIE'S WHICH IS A 2 AND 1/2 HOUR RIDE FROM MY HOUSE. I DIDN'T KNOW WHAT TO EXPECT BUT I CAN TELL YOU THE RIDE WAS WORTH IT! JIMMY WAS VERY HELPFUL, TAMMY IS AWESOME AND THE REST OF THE PEOPLE WERE GREAT. I BOUGHT THE RIGHT BIKE AT A FANTASTIC PRICE AND I THANK YOU!"

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Ed Tree - Ashburnham, MA

"I live in NY between two dealerships and they couldn't make me a deal like Ronnies 35 miles from home ! I even tried Burlington VT. Nice folks up there but not the deal I needed. I was really treated like a family member @ Ronnies and even got more than the time of day from Ronnie himself ! He offered to let me ride HIS bike to see if I liked ABS. Gordie ,Kelly and Gary made the whole process a breeze from the sale to the goodies I added ! My 2 tone Rootbeer FLHX is a pleasure to ride and I'm excited to try out the service dept. in Guilderland NY to add some ponies ! If anyone needs anything HD at least give these guys a try, I think that you'll be glad you did.Real old school treetment."

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Anonymous - Wynantskill, NY

"I owned a 93 FLSTC that was getting a little long in the tooth and decided last summer that this winter it would be time to start to look for a replacement. I plotted out my search begining in Maine and working my way south through New Hampshire and then Mass. Planning a weekend to western Mass I mapped out 5 dealers to visit (I hadn't really found anything that peaked my interest both from style and price). My last stop on this weekend trip was Ronnie's. Low and behold he had two of them that I not only loved from a looks standpoint but as luck would have it he was having a huge sale that week and the price was simply remarkable. I was met by Gordie Laplante who greeted me and then gave me the room I needed to "kick some tires" but also was there when I had questions. The latitude these folks give you as well as communication is far and away beyond any from any of the 15+ dealers that I had been dealing with. The bike that I eventually selected is truely a beauty and will be with me for quite a while I'm sure. I will be a loyal customer of theirs for a long, long time regardless of the distance. Do yourself a favor, go to the other dealers and then go to Ronnie's last. The last will be first. Thanks Ronnie's, Joe & Arlene"

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Joe Roux - Tewksbury, MA

"STOPPED BY WITH 6 FRIEND'S FROM CONN AND THE STORE WAS CLEAN EMPLOYEE'S VERY HELPFUL AND FRIENDLEY. NICE TO SEE PEOPLE CARE ABOUT THEIR CUSTOMER'S"

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Anonymous - NAUGATUCK, CT

"I wouldn't go anywhere else. Thanks for all the great years of service!! You guys are the best!!!"

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Mike Bailey - pittsfield, MA

"Ronnie's is by far the best HD dealership we have ever done business with (and we have dealt with a lot of them). We learned of Ronnie's when travelling from RI to upstate NY when my bike broke down. Roadside Assistance failed to rescue us, but Paul in the Service Dept picked up their slack. When our bike failed to show up at the dealer prior to closing the day I broke down, Paul called me the next morning to see what happened. I advised that I had to abandon my bike on the side of the road for the night. He offered to have the bike towed using the dealership's truck and trailer. Thank God! Who knows what would have happened to my bike if I had left it unattended for much longer. Paul then worked with Ken from the Parts Dept to order my custom handlebars, get them powder coated and get my bike back together - in better shape than it was in the first place, I might add. My wife and I were so happy with the service we could not wait to pick up the bike and meet the staff. We made the 2 1/2 hour ride one Saturday (at which time they also improved my wife's bike while we waited). We spent all day there hanging out with the staff and even took a ride with Ronnie himself to the top of Mt. Greylock before heading back to RI. We have never received such great service from any other HD dealer. Now, the 2 1/2 hour ride seems like nothing. We went back to visit a couple weeks ago and are planning another ride with a group of friends out there in a few weeks. It is beautiful riding out there in the Berkshires and you should visit them if you have the chance. While everyone is great, we are particularly grateful to Paul in Service for following up with me regarding my broken down bike. He was a life saver and due to his extraordinary customer service we will have relationship with Ronnie’s of Pittsfield forever."

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Michael Doran - Lincoln, RI

"Came in a couple of years ago to buy parts for my 04 Sportster and have been coming back ever since. They always seem to have the part I'm looking for and if not, I don't have to wait a month to get it. Your parts dept is excellent!! So when I was looking to step up to a larger bike I had no problem coming in to look for one. Came home with a Fatboy. My thanks goes out to Jerry for that ride. I will be buying my next Harley from Ronnies."

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John Boice Jr - Craryville, NY

"Thanks for all your help with my 01 Eletra Glide Classic,was on vacation my shift linkage let go, took it to Ronnie's with great service and friendly atmosphere they got me fixed up and back on vacation in no time. If I am ever in that area again I would definitley go back to Ronnies for the great service I received and would recommend them highly to anyone."

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Kevin Gamrat - lisbon falls, ME

"I have stopped in many Harley Davidson dealerships in New England and Ronnie's by far was the most enjoyable. I haven't purchased a Harley yet because I am waiting on some funds to come in but the salesmen George and the staff made me feel welcome and their was no high pressure to purchase a bike. I told them that I will be in again to just talk about the different options that will be available to me and they said "take your time and we will be here when you are ready to purchase a bike" If anyone wants a to just look around with no high pressure sales and be treated with respect...hoof it on down to Ronnies in Pittsfield Ma. I left there satisfied that I will buy my Harley from Ronnie's. Keep up the good work guys!!!"

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Joseph Keifer - Wales, MA

"You know, every dealer tells you they'll treat you like family, take care of your bike and give you red carpet treatment after the sale. No many really live up to it, but these folks do. I recently bought my second bike from Ronnie's (Gordie is my guy - the best!) and not only was the purchase and financing (Kelly is incredible) a simple and delightful experience, but the the follow-up was like nothing I've ever received elsewhere. Small problems cropped up with the bike and the service team (Paul and Gary) were right there to make sure everything was put right. The guys in the back (Kyle and Ken) are always helpful and knowledgeable. If you want a helmet or a jacket, Becky is there, bright-eyed and full of ideas. I can't thank these folks enough for how they've treated me through two bike-buying experiences. I really think a prospective buyer is well-advised to choose their dealer before choosing their bike. You won't go wrong with Ronnie's. On my frequent visits to the dealership, I've run into Ronnie, himself, and I can tell you this is a guy I really admire. He rolls up his sleeves, so-to-speak, to keep track of every detail of his business and he loves talking to his customers. In these tough financial times, this is one dealer who deserves your business - has earned your business - and will be there for years to come to take care of you and your purchase. I bought my first bike from them after getting my license - 4 years and 80,000 miles ago - and I'm glad I did! Curt Miller, Pittsfield"

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Curt Miller - Pittsfield, MA

"you may my day last satday. thankyou for your help on my parts."

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Louis Grueling - Belchertown, MA

"This is our secound Harley,the first time it was a nightmare to get the bike from a NY dealer so we thought we would give Ronnies a chance and it was the best choice we could have made the whole time there we felt like we mattered the staff was great and willing to take the extra steps we needed thank you to everyone and see you soon."

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Bob Piritz - Hoosick Falls, NY

"In 2002 bought my first new Harley Softail, from Vern(he's like talking to an old friend) in Pittsfield, took delivery fast and easy with a lot of help from Kelly in finance. Brought the bike home told a friend and 3 days later he did the same. Also recommended Ronnies tomy step son, but he wanted a ricer so we went to Bennington VT and Ronnies pulled through again. I will be calling Kelly again to help me get back riding. Would call Vern but he has retired, very well desrved."

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Shawn Brant - Clifton Park, NY

"I called and ordered some clothing and spoke with Becky. I just wanted to say she was very helpful and was very impressed with her wonderful customer service. Thanks"

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Ronnie Smith - waldorf, MD

"In October we purchased 2 Fatboys from our new Harley Family at Ronnies. Gordie, our salesperson was knowledgable, patient, and just an all around nice guy to deal with. No pressure...no hassles. Ken took Sandra under his wing for parts and accessories. She just absolutely loves his style and his bald head. Kelly, Paul, and Gary are all wonderful to deal with. Everything they said they would do was done to perfection. Just a totally great organization. Proud to be a part of the H.O.G.!!!!!"

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Andy & Sandra Snyder - Sandisfield, MA

"Living in Feeding Hills, Ma. I tried dealing with all the local Harley dealers. Ronnie's was the only dealer to call me back!!! Its a few miles out of the way, but a great ride!! Ronnies will have my business from now on!! They walked me thur buying a 2008 Fat Boy like I was family!! Gordy, Dave and the whole staff is great!!!"

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Bruce Bachta - Feeding Hills, MA

"My wife and I were on a 2200 mile New England bike ride and ended up at this great dealer. Everyone...I mean everyone were friendly,nice and offered any help we needed. We met I believe Becky in the shirt sales area( beautiful blonde hair and some great ink) and she was a gem. I have not seen this kind of dealership in the last 4 trips to the New England area...Keep up the great work...we will be back again Bill and Brenda Vervaeke"

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Bill Vervaeke - York, RI

"Tim Rando And Kelly Are Great!!Chris in Parts Was Also Very Helpful.Thanks For A Great Experence,And A Great Motorcycle.I Will Be Back To Buy A Bike For My Wife."

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Pete Selino - Sharon, CT

"Just wanted to say thanks to Rick for all the help and advice he gave me when I purchased my 06 sportster last weekend. My experience with Ronnies was outstanding."

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Mary Jo Schneider - Troy, NY

"THE WHOLE STAFF WAS VERY KNOWLEDGEABLE, PROFESSIONAL AND VERY PERSONABLE. TIM WAS GREAT TO TALK WITH HE MADE IT VERY COMFORTABLE TO PURCHASE MY CYCLE AFTER OVER 20 YEARS OF NOT SAYING, "SCREW IT LET'S RIDE". KELLY WAS OUTSTANDING AT WHAT SHE CAN ACCOMPLISH, AGAIN PERSONABLE, PROFESSIONAL AND KNOWLEDEABLE. WHEN I PICKUP MY CYCLE THE ENTIRE STAFF MADE YOU PROUD THAT YOU OWN A HARLEY DAVIDSON MOTORCYCLE. I EVEN HAD THE PLEASURE OF MEETING RONNIE HIMSELF A NICE PERSON AND IT WAS AN ECXPERIENCE I WILL REMEMBER YEARS TO COME. I HAD THE PRIVLIGE TO TAKE HOME AN AWESOME MOTORCYLE AND MEET A FANTASTIC TEAM AT RONNIES. THANKS AGAIN FOR THE EXPERIENCE. WAYNE"

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Wayne Teriele - Rotterdam, NY