Testimonials

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  • "Thank you to all the wonderful and professional staff at Ronnies for making my surprise gift to my husband a truly wonderful and painless experience - and the fact the picture was exactly what was delivered was totally amazing...will be recommending you guys to all my husbands friends who all now want a Harley. Thanks again!!"

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    Wendy Yarwood - Oceanside, NY
  • "working on my 4th new bike hope to have it in a few days 110th aniversary heritage softail cant wait...Keith and his crew are the best to work with . Its worth the hour and half ride...local dealer 15 mins. away but not worth dealing with ..thanks folks and cant wait to get the new bike!!!!!"

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    Duane Black - new hartford, CT
  • "10/5/12 I was traveling through on my way to Vermont when i had a problem with my 2007 streetglide. bike neutral switch was bad and bike stalled. ronnies sevice took me in immediately and work on my bike. within a 1/2 hour i was fixed and on my way saving my trip. best dealer and fair. wish they were in westchester ny were i am from. THANKs so much to your guys. nice to know there are some honest guys out there doing business Thank so Much Bill K westchester ny"

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    William Kocher - harrison, NY
  • "I was very pleased with the prompt response to my online request for a purchase of a pre-owned Harley. .Then within one week drove to the shop met the staff made the purchase and was very appriciative of the service, great job Thanks. Al B."

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    Alan Bray - Fitchburg, MA
  • "Thank you Kathy and thank you Scott. They were awesome to deal with. Had a great time buying a bike from them. They realy go out of their way to make you feel welcome and make sure your happy. And by the way, Love my new bike. Thanks guys, will be seeing you soon for some new toys for the Wide Glide."

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    Rob Webster - Johnstown, NY
  • "I can't begin to describe to you all about the incredible experience I had at Ronnies. Kathy was not just your average sales woman she was a Harley girl at heart and had a tremendous passion for those bikes. She was very patient with me knowing and understanding it was my first Harley . With her knowledge, kindness and experience she got me into the perfect bike! 2012 Fatboy... Everyone at Ronnies are not just sales people the are true enthusiast. When I go back it's like visiting family. Just the way it should be with all Harley folk... Family!"

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    Marlown Osorio - pittsfield, MA
  • "This was the most enjoyable purchase experience I've had with Ronnie's (and I've purchased 5 HD's over 25 years). We love the Street Glide!"

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    Thomas Oleary - Housatonic, MA
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    Jim Winsman - fonda, NY
  • "I just wanted to say a few words concerning my recent purchase of a black Softail Blackline. Everyone at Ronnie's made my experience a very pleasant one. Kathy, Keith, Tammy, Chris, Jessie and Louise were all very helpful, with no pressure whatsoever. It really is like a big family at Ronnie's, and I felt like I was part of the family, even before I made the decision to buy. Thanks to everyone at Ronnie's. I'll see you soon. Don Moon"

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    Don Moon - Springfield, MA
  • "Thanks to Gordie, Tammy and all the staff and also the guys in the Guilderland store. You all have renewed my faith in DEALERS.... I dont know who you guys where more happy to see my daughter (3yrs) or me (age with held lol) You guys made my day with the respect and great customer service I received when buying my 2001 road king.How ever riding home in the nice snow storm on the bike with 1/4 inch on the ground was FUN .... Thanks again you guys treat every one like FAMILY .....I will recomend you guys to any one i know looking for a new toy or parts"

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    Ed Craven - Grafton, NY
  • "i purchased my bike at ronnies for the second time with gordie again it was the same great experience ringing the bell for the second time thank you gordie and tammie eddie holland randolph mass"

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    Eddie Holland - randolph, MA
  • "I had the pleasure of purchasing my first Harley at Ronnie's. I have been looking for a while and spoke to many HD dealers trying to find the right preowned bike at the right price. My salesperson Skyler was a great guy to work with. He guided me to the perfect Electraglide and he worked to get me the deal that fitted my needs. Once the bike was picked out, Tammy worked with me to finalize the sale and get me on my way quickly and hassle free. Thanks. Steve"

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    Steve Dubreuil - Chicopee, MA
  • "After purchasing my bike from Ronnie's late last year (used), I had a couple of issues with the engine. These people stand behind what they sell and don't leave you hanging. Gary will insure that everything required is done to make the bike right. Even though they're 3 hours away, I don't plan on going anywhere else for service or the next bike(s). Joe"

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    Anonymous - Tewksbury, MA
  • "Ronnie's of Pittsfield is a refreshing reminder that customer service does still exist. My preconceived notion of being bombarded by an overzealous sales staff or completely ignored by the service department had quickly faded. I was invited to take my time, relax, look around and ask any questions at any time. My purchase was seamless thanks to a well oiled team of passionate people. Thanks to: Geordie, Steve, Gary, Tammy and Ronnie."

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    J. Williams - Manchester, VT
  • "I want to thank Ronnies in Pittsfield for making my first experience buying a Harley-Davidson feel like it should. After having less than satisfactory experiences with other Harley dealerships in the capital region I called Ronnies to see what bikes they had and what kind of trade in value they would give me on my old bike. When i visited their shop they were more than happy to let me demo any bike i wanted. They offered me almost $1000 more on my trade in than any other dealership in the capital district, and they spent time with me finding a bike i loved. Im really glad i gave Ronnies a call. Thanks to Cathy Hogan for being a great salesperson and all the other staff at Ronnies for their help. You guys kick ass with a pair of chrome boots."

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    Matthew Wilson - Clifton Park, NY
  • "The story of my purchase of a pre-owned Sportster from Ronnie's this winter speaks volumes about this excellent dealership. After almost 30 years away from the sport, I was hit hard this winter by the bug to own another bike--this time a Harley. Maybe it was a midlife crisis, but to me if felt like 30 years of dreaming were invested in finding just the right bike. Budgetary constraints dictated that it would need to be a pre-owned Sportster, but that's what I'd been dreaming about anyway. I began perusing the web, starting with dealers in the greater NYC area where I live, and generally was disappointed with inventory and price UNTIL I somehow landed on Ronnie's website. There I discovered the sweetest looking xlh 1200 with only 4900 miles and several custom touches courtesy of the previous owner. A few phone calls back and forth with Gordie Laplante, who very patiently answered all my questions, and I was making the 2 1/2 trip from NYC to check it out. Kelly, the finance manager, helped me get a terrific rate on financing and within a week I was at the DMV registering the bike. To say that I was very impressed with and grateful for the friendliness, lack of pressure, and patient, knowledgeable communication by everyone at Ronnies would be an understatement. Yet, as things turned out finding and purchasing the right bike was just the beginning of my positive experience with Ronnies. When my wife and I made the trip back to Ronnies to pick up the bike one warm weekend in late March, Gordie said he had heard a click when he tried the start button. And even though the bike had started up he wanted to bring it to the service department to let them check it out. Although the bike had been well prepped, he knew that something was not right. Gary, the service manager, immediately put two men on the job of checking out the charging system to diagnose the and correct the problem. A short time later, with problem solved, I was on my way. Whether you're having a midlife crisis like me, or in need of a Harley for any other reason, you have to check out this dealership!--especially if you are looking for the peace of mind that comes from dealing with people who stand behind what they sell and take pride in what they do. Kieth, Gordie, Gary and everyone...I'll see you at my next service interval. Steve B., Scarsdale, NY"

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    Steve Buglione - Scarsdale, NY
  • "MY WIFE AND I HAVE NOT RIDEN IN 27 YEARS AND THIS YEAR DECIDED WE AREN'T GOING TO JUST WATCH ALL THE BIKES GO BY AGAIN. AFTER SCOURING THE INTERNET FOR THE RIGHT BIKE I FOUND RONNIE'S WHICH IS A 2 AND 1/2 HOUR RIDE FROM MY HOUSE. I DIDN'T KNOW WHAT TO EXPECT BUT I CAN TELL YOU THE RIDE WAS WORTH IT! JIMMY WAS VERY HELPFUL, TAMMY IS AWESOME AND THE REST OF THE PEOPLE WERE GREAT. I BOUGHT THE RIGHT BIKE AT A FANTASTIC PRICE AND I THANK YOU!"

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    Ed Tree - Ashburnham, MA
  • "I live in NY between two dealerships and they couldn't make me a deal like Ronnies 35 miles from home ! I even tried Burlington VT. Nice folks up there but not the deal I needed. I was really treated like a family member @ Ronnies and even got more than the time of day from Ronnie himself ! He offered to let me ride HIS bike to see if I liked ABS. Gordie ,Kelly and Gary made the whole process a breeze from the sale to the goodies I added ! My 2 tone Rootbeer FLHX is a pleasure to ride and I'm excited to try out the service dept. in Guilderland NY to add some ponies ! If anyone needs anything HD at least give these guys a try, I think that you'll be glad you did.Real old school treetment."

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    Anonymous - Wynantskill, NY
  • "I owned a 93 FLSTC that was getting a little long in the tooth and decided last summer that this winter it would be time to start to look for a replacement. I plotted out my search begining in Maine and working my way south through New Hampshire and then Mass. Planning a weekend to western Mass I mapped out 5 dealers to visit (I hadn't really found anything that peaked my interest both from style and price). My last stop on this weekend trip was Ronnie's. Low and behold he had two of them that I not only loved from a looks standpoint but as luck would have it he was having a huge sale that week and the price was simply remarkable. I was met by Gordie Laplante who greeted me and then gave me the room I needed to "kick some tires" but also was there when I had questions. The latitude these folks give you as well as communication is far and away beyond any from any of the 15+ dealers that I had been dealing with. The bike that I eventually selected is truely a beauty and will be with me for quite a while I'm sure. I will be a loyal customer of theirs for a long, long time regardless of the distance. Do yourself a favor, go to the other dealers and then go to Ronnie's last. The last will be first. Thanks Ronnie's, Joe & Arlene"

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    Joe Roux - Tewksbury, MA
  • "STOPPED BY WITH 6 FRIEND'S FROM CONN AND THE STORE WAS CLEAN EMPLOYEE'S VERY HELPFUL AND FRIENDLEY. NICE TO SEE PEOPLE CARE ABOUT THEIR CUSTOMER'S"

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    Anonymous - NAUGATUCK, CT
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