"The story of my purchase of a pre-owned Sportster from Ronnie's this winter speaks volumes about this excellent dealership. After almost 30 years away from the sport, I was hit hard this winter by the bug to own another bike--this time a Harley. Maybe it was a midlife crisis, but to me if felt like 30 years of dreaming were invested in finding just the right bike. Budgetary constraints dictated that it would need to be a pre-owned Sportster, but that's what I'd been dreaming about anyway. I began perusing the web, starting with dealers in the greater NYC area where I live, and generally was disappointed with inventory and price UNTIL I somehow landed on Ronnie's website. There I discovered the sweetest looking xlh 1200 with only 4900 miles and several custom touches courtesy of the previous owner. A few phone calls back and forth with Gordie Laplante, who very patiently answered all my questions, and I was making the 2 1/2 trip from NYC to check it out. Kelly, the finance manager, helped me get a terrific rate on financing and within a week I was at the DMV registering the bike. To say that I was very impressed with and grateful for the friendliness, lack of pressure, and patient, knowledgeable communication by everyone at Ronnies would be an understatement. Yet, as things turned out finding and purchasing the right bike was just the beginning of my positive experience with Ronnies. When my wife and I made the trip back to Ronnies to pick up the bike one warm weekend in late March, Gordie said he had heard a click when he tried the start button. And even though the bike had started up he wanted to bring it to the service department to let them check it out. Although the bike had been well prepped, he knew that something was not right. Gary, the service manager, immediately put two men on the job of checking out the charging system to diagnose the and correct the problem. A short time later, with problem solved, I was on my way. Whether you're having a midlife crisis like me, or in need of a Harley for any other reason, you have to check out this dealership!--especially if you are looking for the peace of mind that comes from dealing with people who stand behind what they sell and take pride in what they do. Kieth, Gordie, Gary and everyone...I'll see you at my next service interval. Steve B., Scarsdale, NY"
Steve Buglione - Scarsdale, NY